AlternaPets is committed to providing a shopping experience that is accessible and usable for as many people as possible.

Our accessibility approach

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our practical accessibility benchmark and continue to improve the site as our store, content, and technology evolve.

What we are working on

• Maintaining a clear heading and page structure.
• Providing meaningful alternative text for product and storefront images where appropriate.
• Supporting keyboard navigation and visible focus for key shopping interactions.
• Improving color contrast and non-text control visibility.
• Respecting reduced-motion preferences where motion is used.
• Improving labels and announcements for screen readers and other assistive technologies.

Need help?

If you experience difficulty using AlternaPets or encounter an accessibility barrier, please email customers@alternapets.com. Tell us which page or feature you were using and what you were trying to do, and we’ll do our best to help and improve the experience.

Ongoing improvements

Accessibility is an ongoing effort. We review and improve the storefront as products, content, themes, and third-party services change.

Last updated: August 21, 2026.